1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Contact - Through phone, mail, email and/or webforms
1.1 Contact - Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A telephone number
- IP Address
- An email address
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 12
1.2 To support services or products that a customer wants to buy or has purchased
1.2 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- A first and last name
- An email address
- A telephone number
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 12
1.3 Payments
1.3 Payments
For this purpose we use the following data:
- A first and last name
- An email address
- IP Address
The basis on which we may process these data is:
For compliance with a legal or regulatory obligation.
Retention period
We determine the retention period according to fixed objective criteria: plazos legales fiscales/contables.
1.4 To be able to comply with legal obligations
1.4 To be able to comply with legal obligations
For this purpose we use the following data:
- A first and last name
- An email address
- IP Address
The basis on which we may process these data is:
For compliance with a legal or regulatory obligation.
Retention period
We determine the retention period according to fixed objective criteria: Conservación durante los plazos legales exigidos por la normativa fiscal y mercantil aplicable.
1.5 Deliveries
1.5 Deliveries
For this purpose we use the following data:
- A first and last name
- A telephone number
- An email address
- IP Address
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 12